Refund Policy

Last Updated: 25th February, 2026. For information on our refund policy, non-refundable items, Stepwear products, or how to contact us, please refer to the details below.

Overview

Thank you for shopping at Digi Shop. This Refund Policy explains the rules for refunds on Digi Shop and outlines when a refund or non-refundable decision applies. By purchasing any product from our website, you agree to this policy.

We sell digital products only. We deliver all products electronically. Because of this, all sales are final and all purchases are non-refundable for stepwear products. If you have concerns, contact us before purchase.

No Refund Policy for Digital Products

All products on Digi Shop are non-refundable. Once you complete a purchase, we deliver the product instantly and cannot provide a refund, non-refundable or otherwise. You may receive the product through your account, email, or download link.

After delivery, we cannot issue a refund. This rule applies even if you download the product or access it later. For all enquiries about your order at stepwear, contact us for clarification.

Digital products cannot be returned. You can copy, store, or use them immediately. For this reason, we do not offer refunds, exchanges, or cancellations. This refund, non-refundable, stepwear policy is strictly enforced. If you have any questions about your purchase, contact us for details.

Your Responsibility Before Purchase

You must review the product carefully before buying. Please check the product description, features, and requirements.

Make sure the product meets your needs. Also, make sure it works with your device or system.

If you have questions, contact us before purchasing. For all refund, non-refundable, or stepwear order issues, contact us.

Email: contact@stepwear.online
Contact Page: Contact Us

Exceptions

We may review refund requests in rare cases. These cases include:

Duplicate payments due to a system error
Failure to deliver the product after payment
Technical problems on our website that block access
Payment Providors Issues. Like Piprapay, Payfastbd, Atlos

You must contact us within 48 hours of the purchase. We will review your request and decide the outcome. If your request involves refund, non-refundable, or stepwear concerns, contact us for resolution.

We reserve the right to approve or reject any request.

Unauthorized Payments

Email: contact@stepwear.online

Contact Information

If you have questions about this Refund Policy, please contact us. For all refund, non-refundable, or stepwear related matters, contact us using the details below.

Website: stepwear.online
Email: contact@stepwear.online
Contact Page: Contact Us – Digi Shop

Agreement

By purchasing from Digi Shop, you agree to this Refund Policy. You accept that all payments are final and non-refundable.